Personal Assurance

Our billing specifications were quite demanding within our decision making process, even though our accounts on a group share tariff, I am able to extract each mobile phone user, seeing the exact usage of each particular handset. This means that we can monitor who is using what within the allocated bundle of minutes. We can draw off a report each month and import into our systems thousands of figures that gives us our billing format in a matter of seconds.

Palletline

Previously, we dealt directly with network providers for our telecoms and mobile contracts. The scale of these providers means that you never receive a consistent account management strategy. Once you have signed a contract, they do not pro-actively review your agreed package to ensure that you receive the best value for money for your business over the period of the contract. Metafonic fulfil this function very effectively, with no added cost to the customer and in the case of Palletline Plc, dramatic, measurable savings.

Trico Limited

I approached a number of telecommunications companies to reduce my monthly spend over all of our communication devices. I met Jamie from Metafonic who was professional and knowledgeable about the marketplace. He advised us on all of our communication needs, issued us with new mobile phones free of charge and most of all saved us a massive £18'000.00 per year.

GPM Limited

I receive many calls per week regarding our communications but agreed to meet with Metafonic Limited for a meeting as they were quite local. I was impressed with James's knowledge and skills of the industry and his free tariff analysis showed me that we would be making considerable savings. The transfer took place swiftly and effortlessly with no loss of service. We are now making savings in excess of the forecast and are very happy with our decision to move across to Metafonic. The Metafonic Team have provided us with a high level of personal customer service and that has carried on into the contract.

Express by Holiday Inn

As a business we had been looking into reducing our price per minute costs for quite sometime, however the company who were providing the communication package previously had always refused to enable our account to leave their billing platform. I explained the situation and within two months, we are now receiving our bills through Metafonic. The service has proven to be of an excellent standard, with cost savings to match. Metafonic now work proactively with their network partners on a day to day basis ensuring that our account runs smoothly and we are more than happy with the service received.